Caroline has worked with and in support of dental professionals in administrative and managerial roles for over 15 years. Caroline is a graduate of the Dental Office Management program at the University of Toronto – Faculty of Dentistry and received her certification as a Dental Treatment Coordinator from George Brown College. Over the years, Caroline has undertaken a vast number of continuing education and certification programs to expand her knowledge in both dentistry and business.
Caroline is a firm believer in openly sharing knowledge, skill and d experience with the dental community to help empower others in their respective careers. She is an engaging public speaker presenting at various conferences, study clubs and continuing dental educations centres. Caroline has lectured to diverse audiences across Canada and the United States on successful practice management topics such as effective communication, team building, traditional and digital practice marketing techniques as well as policy, process and procedure strategies.
Caroline has been a crucial part of the Women in Dentistry team since 2011, working closely with Dr. Effie Habsha, both as a content editor and regular columnist for the WID Newsletter.
Very passionate about philanthropic endeavours, Caroline volunteers her time both locally and internationally to various humanitarian initiatives. Caroline is a co–founder of Phoenix Smiles, a non-profit dental program serving underprivileged women residents of a Toronto shelter. She has also participated in multiple outreach programs, traveling to Uganda, Africa as a volunteer with the Bridge to Health Medical and Dental brigade.